• Department: Finance
  • Reporting Structure: Chief Executive Officer
  • Job Title: Head of Card Management
  • Job Level: Professional

The role

Globiance is looking for a senior Card Management director with at least ten years of experience in card management and financial solutions to manage our operations and administrative related activities within the Card Operations.

The Head of Card Management’s primary focus will be to maximise profitability of the cards business by ensuring that such activities are carried out with maximum efficiency, security and control, and that quality service is provided to internal and external customers in accordance with agreed service standards. Must also ensure efficient day-to-day costs and risks through operational efficiencies, controls and optimised level of staff performance through motivation, guidance and training.

With a global approach and focus on our USA, Europe, and Asia businesses, he or she will be supervising personnel, planning the division’s budget, providing advice and conflict resolution management to staff and maintaining the division’s standard and quality of work.


What you are good at

  • Manage card management section activities and follow up on achievements.
  • Follow-up on the required developments received from the vendors.
  • Follow-up on day-to-day business procedures related to banking systems operations.
  • Execute the necessary technical tests for all programs and modifications of the section.
  • Analyze the bank’s requirements including automated systems, applications update and finding the appropriate technical solutions in coordination with the Banking System Department Manager.
  • Supervise the development and maintenance of card management systems in the bank according to the plans and time limits in this regard.
  • Implement card applications on the live environment after signing UATs.
  • Ensure that the card management systems work properly.
  • Ensure that the card management system is in contact with different entities (PMA, MEPS, Banking System, ATMs)
  • Execute technical tests and certification tests with external parties (PMA, MEPS)
  • Addressing the problems of card management section systems radically.
  • Ensure that encryption systems (HSM) are working properly.
  • Ensure that the Debit Cards printing system works properly.
  • Prepare Section policies and procedures in coordination with the Banking System Department Manager.
  • Submit reports of the section achievements to the Banking System Manager.
  • Participate in the implementation of the Disaster Recovery Plan (DRP) and the Crisis Management Plan (CMP).
  • Participate in the development of Business Continuity Plans (BCP) that contain procedures for resuming work in emergencies in addition to developing and reviewing them periodically.
  • Ensure that the operations are in compliance with the PMA and regulatory instructions.
  • Address the problems and observations contained in the reports of the internal and external auditors in a complete way, to prevent their recurrence in the future in coordination with the Banking System Department Manager.
  • Evaluate the staff performance.
  • Continuous evaluation of the card management tasks to ensure distribution, workflow, and good performance according to policies and in coordination with Banking System Department Manager.
  • Ensure that the daily operations are in accordance with the approved policies and procedures.
  • Contribute to providing distinctive technical support to the various departments of the bank.
  • Study the available alternatives from employees on an ongoing basis with the aim of providing the replacement employee for all the basic jobs in the various sections to maintain the permanence of the work.
  • Submit accident reports to the concerned authorities for all incidents related to the activities of the card management section and follow-up on incident handling.

Key skills you have

  • Bachelor of Information Technology/ Computer Science or any related discipline with 5 years of experience in the cards’ management field
  • Or Master of Information Technology/ Computer Science or any related discipline with 5 years of experience in the card management field
  • Very good experience in card management and card printing
  • Very good experience in encryption procedures and device (HSM)
  • Very good experience in the mechanism of communication with external parties (PMA, MEPS, MC, and ATM)
  • Very good experience in troubleshooting
  • Very good experience in daily card operations
  • Knowledge about cryptocurrencies.
  • Ability to work under pressure and to provide leadership to a team
  • Excellent verbal and written communication skills
  • Strong project management, organizational and time management skills
  • Strong analytical skills with ability to identify problems and develop solutions
  • Strong risk control/compliance mindset with good operations skills
  • High personal standard of ethics, integrity and commitment
  • Knowledge and effective application of all relevant banking policies, processes, procedures, and guidelines to consistently achieve required compliance standards or benchmarks.

Your Oportunity

GlobiancePay is an organization that aims to become a global bank offering services to every single person in the world. We want to bank the unbanked and provide security access to everyone. We believe that the legacy financial industry can work together with crypto and blockchain technologies to overcome the banking and financial needs in the world.

Although GlobiancePay is an independent company, it works closely with Globiance and Globiance Holdings in their mission to bridge the crypto and banking worlds. We believe that cryptocurrencies will not replace the traditional banking system but will surely improve it.

Globiance is a Crypto Bank and Financial Institution that offers various high-end Financial, Crypto services and products. Our operations cover Corporate Banking, Private Banking, Investment Banking, Asset & Wealth Management, Treasury & Global Markets, Securities Trading, and FIAT – CRYPTO Assets.

Globiance’s mission is to unite both worlds and provide a family of financial products, services, and companies to revolutionize how people deal with money, investments, and savings.

Come and work with us to make a dent in history together.

Globiance is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Annual Salary Negotiable, based on experience.


Join our team
send us an email to [email protected] with your resume and cover letter and add as subject:
Head of Card Management

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